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18-Aug-2017, Ad#: 17770, Views: 1028
Category: Customer Service

Service Engineer (m/w) (Fulltime)
DMG MORI Machine Tool Trading Co., Ltd.
Job location

Company introduction
DMG MORI is the leading machine tool manufacturer with over 12'000 employees worldwide. In China there are several service and sales areas with over 340 employees and more than 15'000 installed machine tools.

Job description
Major Duties & Responsibilities:
1) Provide high standard service to improve customer satisfaction
2) Install and commiss machine tools
3) Provide field machine maintenance service
4) Assist customer to solve technical problems
5) Promote company products while on a service job and provide service tips if applicable
6) Actively involve in the sales of spare parts
7) Assist product presentations during exhibitions and open houses
8) Collect FAP if applicable
9) Drive company service car to provide service

Both Internationals and local Chinese

1) College diploma, major in mechanical engineering or electrical engineering or related
2) At least 3 years working experience of machine tools post-sales service and maintenance
3) Familiar with function of controlling system, such as FANUC, Siemens, Heidenhain or Mitsubishi
4) Familiar with Turning and Milling Machine is preferred
5) Have valid driving license for China
6) Good knowledge of written and spoken English

DMG MORI Machine Tool Trading Co., Ltd.
Mr. Philipp Knobelspiess

Website: http://www.dmgmori.com

Please mention "Workster.com Ad#17770" in your cover letter when applying for this position. 

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